Privacy Policy
Effective Date: March 07, 2026
Website: www.ekasha.in
Brand Name: Ek Asha
Location: Mumbai, India
1. Introduction
At Ek Asha, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
a) Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Details (processed securely via payment gateway)
b) Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on website
This information helps us improve user experience and website performance.
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order updates and delivery details
- Provide customer support
- Respond to inquiries and customization requests
- Send promotional emails (only if you opt-in)
- Improve website functionality and marketing efforts
4. Payment Security
We do not store your card or payment details. All payments are processed securely through trusted third-party payment gateways integrated with Shopify, which comply with industry security standards.
5. Sharing of Information
Ek Asha does not sell, trade, or rent your personal information to third parties.
We may share information only with:
- Payment gateway providers
- Shipping and courier partners
- Legal authorities if required by law
All third parties are obligated to protect your information.
6. Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Remember cart items
- Analyze website traffic
- Improve marketing campaigns
You can choose to disable cookies through your browser settings, but this may affect website functionality.
7. Data Retention
We retain your personal information only as long as necessary to:
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
8. Your Rights
You have the right to:
- Access your personal data
- Request correction of incorrect information
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
To exercise any of these rights, please contact us at support@ekasha.com.
9. Third-Party Links
Our website may contain links to third-party websites. Ek Asha is not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
Ek Asha reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Ek Asha
Mumbai, India
Email: ekashatoh@gmail.com
Phone: +91 859-180-0356
WhatsApp: +91 859-180-0356